One system. Every motion.
Nine integrated modules covering the full HR + customer-care cycle — designed around how an agency actually operates, not what generic HR software assumes.
Staff profiles
Roles, sub-brands, salary tiers, manager assignment, document compliance — the central record for every team member.
Attendance
Tuesday meetings + first/last Friday training. Bulk-mark per event. Status colour driven by active strikes.
Strikes
Non-monetary, transparent, cleared by HR with a logged reason. Drives Green / Yellow / Red status badges.
Stars + Staff of the Month
1/2/3-star awards from a role-keyed, editable action catalogue. Top three each month with zero strikes and stars across multiple tiers earn ₦25k bonuses.
Payroll
Live CRS auto-calc: base + commission + verified upsells + Staff-of-the-Month bonus. PDF payslips, monthly history.
Leave
Annual / sick / emergency / unpaid. Per-staff balances. Approved leave auto-marks attendance — no double entry.
Customer complaints
Log, categorise, escalate. CCO dashboard with status pie, brand breakdown, refund totals, attached evidence.
Feedback calls
48-hour follow-ups with satisfaction scoring + upsell tracking. Mobile-first form. One-tap escalation to CCO.
Delivery agents
Daily logs, weekly payments, agent ledger, brand-by-brand outstanding balances. Tracks delivery commission cleanly.
Built for how we work
Naira-first. Africa/Lagos timezone. Nigerian phone validation. Bank account fields. Six TeeybAds sub-brands seeded out of the box.
Role-aware by design
Founder, COO, HR, manager, ad manager, CRS, CCU. Each role sees only what they should — enforced at the database, not just the UI.
Private and secure
Postgres row-level security on every table. Customer evidence attachments stored privately with signed-URL access.